Acceptable Use & Prohibited Business Policy

1. General rule

SW Global Pay must not be used for illegal, fraudulent, deceptive, abusive or unauthorised activity.

SW Global Pay may reject, restrict or require additional approval for any business category prohibited or restricted by its payment providers, banking partners, card networks or applicable law.

2. Provider-restricted categories

Payment providers publish their own lists of prohibited businesses and businesses that need pre-approval, and these lists change. Flutterwave’s current terms, for example, prohibit categories that include unlawful or deceptive activity, counterfeit goods, adult content, firearms and weapons, drug paraphernalia and cannabis products, sports betting, transacting in virtual currency, and lending or debt collection. They require pre-approval for categories that include marketplaces, payment facilitators that are not registered and licensed, money transfer, crowdfunding and investment or brokerage services. Always check the provider’s current terms.

3. Prohibited uses

Users must not use SW Global Pay for:

• Fraudulent invoicing or fabricated services
• Card testing
• Laundering proceeds
• Impersonation
• Unauthorised money transmission
• Sanctions evasion
• Stolen goods
• Intellectual-property infringement
• Misleading investment schemes
• Illegal gambling
• Prohibited weapons
• Illegal drugs
• Any other prohibited activity

4. Business information

SW Global Pay may request information sufficient to understand the nature of a business and its transactions.

A merchant must not disguise a prohibited business as another business category.

Provider restrictions may change, and SW Global Pay may update this policy accordingly.